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Frequently Asked Questions

Q1: Is the pricing on FromOcean.com my pricing?
A1: No, the prices on FromOcean are the retail prices. You can see discounted prices and recieve detailed instructions, but first your account needs to be setup. Send us an email.

Q2: Do you charge fees for membership or drop shipping?
A2: No. It is free to join, so there are no membership or drop ship fees.

Q3: Is there a minimum per order?
A3: No, there is no minimum order.

Q4: Do I have to have my own website or store to join?
A4: Yes, you do need your own website or place on the internet to sell. ( ebay,amazon,overstock, ect )

Q5: Where do you ship to?
A5: We only drop ship within the 50 United States.

Q6: How long does it take you to process orders and ship them?
A6: We generally ship the next day. Please allow 24-48 hours. We pride ourselves on fast shipping.

Q7: Can I use your images, descriptions and text.
A7: You can use our images, but it is dangerous to use our descriptions. It will hurt your rankings in Search Engines. Search engines frown on seeing duplicated text; they prefer unique content. A better idea would be to rewrite our descriptions in your own words, based on the images.

Q8: Where do you ship your products from?
A8: Our products ship directly from our office in HongKong.

Q9: Do you send invoices with the orders?
A9: We do send invoices of the order form, which is just order information. The invoices we send do not contain pricing information.

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